Refund Policy

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Subscription purchases are only refundable under the Terms of Service of Google Play Store and App Store. If the subscription refund is not issued by your service provider, then your purchase is nonrefundable.

In the case of partially used subscription periods, there are no refunds.

We may make an exception if a refund for an AirBrush Premium or BLACK subscription is requested within ten (10) days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds. See our Terms of Service for details.

Subscription through iTunes – iOS:
While we are unable to credit your subscription, you may contact Apple support to receive a refund. To start the process, go here and follow the below steps:

On a Computer:

  1. Go to iTunes on a computer
  2. Login with your Apple ID username (typically your email address) and password.
  3. Select the appropriate tab — all or apps.
  4. Find the purchase you want refunded.
  5. Select Report a Problem to the right of the purchase.
  6. And cautiously select the reason why you are requesting a refund.

On a Mobile Device:

  1. Go to App Store App on your mobile.
  2. Click on your Apple ID (upper corner).
  3. Select Purchase History.
  4. Find the transaction and tap Report a Problem.
  5. Select Report a Problem to the right of the purchase.
  6. And cautiously select the reason why you are requesting a refund.

Subscription through Google Play – Android:
If you’ve subscribed to AirBrush App using your Google Play Store, there are two ways you can request a refund:

  • If it’s been less than 48 hours since you were charged, you can request a refund directly from Google by following the instructions found here.
  • If it’s been more than 48 hours since you were charged and less than 10 days of the transaction date, please follow the next steps:
    • Get Google Play order number (ex: GPA.1234-5678-9012-34567). You can find this number in your Google Play account here.
    • Send us an email to support@appairbrush.com with the Subject “Refund”, include your GooglePlay Number and the email with which you made the purchase. Note: Refund requests may only be accepted if requested within 10 days of the transaction date.